Authors:
Benjie Eulogio, Jake Christian Escobar, Gian Renzo Logmao, Janet Ramos

Addresses:
1,2,3,4Department of Graduate School, University of the East Graduate School, Manila, Philippines. eulogio.benjie@ue.edu.ph1, escobar.jakechristian@ue.edu.ph2, logmao.gianrenzo@ue.edu.ph3, janet.ramos@ue.edu.ph4 

Abstract:

In the highly competitive business world, investing in people through effective training and development programs is crucial. This study looks closely at training and development, specifically focusing on how well it works at Army Navy Inc., a fast-growing fast-food chain known for its great service. In the fast-food industry, where customer preferences and technology are always changing, the Army Navy faces the challenge of keeping its workforce adaptable and skilled. The study uses a mixed methods research approach to tackle this challenge, combining numbers from training data with insights from interviews and surveys. By closely examining how Army Navy Inc. does things, the research aims to find patterns and best practices. The goal is to provide useful insights for training in the organization and the broader fast-food industry in the Philippines. The main aim is to identify the best ways companies in the Philippines train their employees, build better relationships with them, and contribute to the organization's success. The study addresses important issues like how formal training programs are set up, the types of people who work there, ways to keep them from leaving, and how training impacts how much employees care about their work and how satisfied customers are.

Keywords: Efficacy and Efficiency; Training and Development; Methods in Fast Food Chains; Fast-Food Industry; Organization's Success; Employee Engagement; Investing in Human Capital; Operational Excellence.

Received on: 05/01/2023, Revised on: 25/03/2023, Accepted on: 16/05/2023, Published on: 05/12/2023

FMDB Transactions on Sustainable Social Sciences Letters , 2023 Vol. 1 No. 2, Pages: 106-119

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