FMDB Transactions on Sustainable Social Sciences Letters
2023 Vol.1 No.1

ISSN: 2993-9585


Editor: Pirnazarov Nurnazar Rashid Ulì

Pages Title and author(s)
1-11 A Study on The Influence of Quality of Service on Customer Satisfaction Towards Hotel Industry P.S. Venkateswaran, Sonia Singh, P. Paramasivan, S. Suman Rajest, Melanie Elizabeth Lourens, R. Regin Keywords: Quality of Service Dimensions; Service Quality; Customer Satisfaction; Hotel Industry; Madurai; Training Programmes; Hotel Staff.
12-25 A Study on Operational Excellence, Work Environment Factors and the Impact on Employee Performance Janet I. Ramos, Rosalinda Lacerona, Jonathan M. Nunag Keywords: Operations Excellence (OPEX); Business Process Outsourcing (BPO); Daily Management; Strategy; Problem-solving; People Development; Employee Performance.
26-42 On the Context of the Principle of Beneficence: The Problem of Over Demandingness within Utilitarian Theory Prasasti Pandit Keywords: Morality; Utilitarianism; Beneficence; Duty; Obligation; Sacrifice; Over Demandingness; Maximization of Good; Maximum Sacrifices; Case-Specific Approach; Agent-Focused Approach.
43-55 Embracing Industry 5.0: Pioneering Next-Generation Technology for a Flourishing Human Experience and Societal Advancement Prasanth Anand P, Uday Kumar Kanike, P. Paramasivan, S. Suman Rajest, R. Regin, S. Silvia Priscila Keywords: Industry 5.0; Industry 4.0; Future Technologies; Artificial Intelligence; Blockchain; Internet of Things; Industrial Revolution; Healthcare; Education; Technology; Human Development.
56-67 Unravelling the Drivers of Online Purchasing Intention: The E-Commerce Scenario in Lebanon Sahar Alayli Keywords: Perceived Convenience; Perceived Trustworthiness; Perceived Product Quality; Online Purchasing Intention; E-Commerce; Customer Confidence; E-Commerce Ecosystem.